Are Macs really Cheaper to Manage than PCs?

Macs in the enterprise aren’t just cheaper to manage—they’re a lot cheaper, according to a new survey released today by the Enterprise Desktop Alliance.

Keep in mind that Enterprise Desktop Alliance is a group of software developers who’ve bandied together to deploy and manage Macs in the enterprise. The group surveyed 260 IT administrators in large U.S. companies with both Macs and PCs who are involved in some degree with IT cost calculations. Enterprise Desktop Alliance members include Centrify, Absolute Software, Group Logic, Web Help Desk, and most recently IBM.

The survey found that Macs were cheaper in six of seven computer management categories: troubleshooting, help desk calls, system configuration, user training and supporting infrastructure (servers, networks and printer). Nearly half of the respondents cited software licensing fees as roughly the same for both platforms.

A whopping 65 percent of respondents said it costs less to troubleshoot Macs than PCs, 19 percent said they spent the same on both computers, and only 16 percent said they spent less to manage PCs than Macs. Even more impressive, a majority of the respondents citing the low cost of Macs in nearly all categories said Macs were more than 20 percent cheaper to manage than PCs.